PRIVACY POLICY

At Travelshop Asia Co., Ltd., we respect and protect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when customers access and use services on our website.

1. Information We Collect

When customers visit or use services on our website, we may collect the following information:

Full name
Phone number
Email address
Travel preferences or booking information
Payment information (if applicable)
Other information voluntarily provided by customers when contacting us

This information helps us provide better travel services and customer support.

2. Purpose of Information Collection

The information collected from customers may be used for the following purposes:

Processing travel bookings and service requests
Providing travel consultation and customer support
Sending booking confirmations and service notifications
Improving our website services and user experience
Responding to customer inquiries and requests
Complying with legal obligations when required by Vietnamese authorities

We commit to using customer information only for legitimate business purposes related to travel services.

3. Information Storage and Security

Customer information is stored securely within our internal systems.
We apply appropriate technical and organizational security measures to protect personal information from:

Unauthorized access
Data loss
Disclosure or misuse

Although we take reasonable precautions, no method of transmission over the internet is 100% secure.

4. Information Sharing

Travelshop Asia Co., Ltd. commits not to sell, trade, or rent customer personal information to any third party.

Customer information may only be shared in the following cases:

With service partners (airlines, hotels, transportation providers) necessary to complete travel bookings
When required by law or government authorities
When customers give explicit consent

5. Customer Rights

Customers have the right to:

Request access to their personal information
Request correction or update of inaccurate information
Request deletion of personal information when it is no longer necessary

Customers can contact us directly to exercise these rights.

6. Cookies and Website Tracking

Our website may use cookies to improve browsing experience and analyze website traffic.
Customers can choose to disable cookies through their browser settings.

7. Changes to Privacy Policy

Travelshop Asia Co., Ltd. reserves the right to update or modify this Privacy Policy at any time.
Any changes will be updated on our website to ensure transparency for our customers.

8. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Company Name: Travelshop Asia Co., Ltd.
Hotline: +84 903 210 371
Email: travelasia.contact@gmail.com
Website: www.travelshopasiaVN
Address: 04.11, 04th Floor, Block A, 36 Mai Chi Tho, An Phu Ward, Thu Duc City, Ho Chi Minh City, Vietnam