GENERAL TERMS AND CONDITIONS OF TRANSACTION

  1. Home
  2. GENERAL TERMS AND CONDITIONS OF TRANSACTION

GENERAL TERMS AND CONDITIONS OF TRANSACTION

Posted date: 12/03/2026 01:31 PM

    GENERAL TERMS AND CONDITIONS OF TRANSACTION

    1. Introduction

    Welcome to the website of Travelshop Asia Co., Ltd.. By accessing and using our website, customers agree to comply with the terms and conditions stated below. These terms regulate the relationship between Travelshop Asia Co., Ltd. and customers when conducting transactions through the website.

    Customers are advised to read these terms carefully before using our services.

    2. Company Information

    Company Name: Travelshop Asia Co., Ltd.
    Hotline: +84 903 210 371
    Email: travelasia.contact@gmail.com
    Website: www.travelshopasiaVN
    Address: 04.11, 04th Floor, Block A, 36 Mai Chi Tho, An Phu Ward, Thu Duc City, Ho Chi Minh City, Vietnam

    3. Scope of Services

    Travelshop Asia Co., Ltd. provides information and services related to travel products and tourism support services through the website. All services are provided in accordance with Vietnamese laws and applicable regulations related to e-commerce.

    Customers may access the website to:

    • Search and review travel products or services

    • Submit service requests

    • Contact the company for consultation and support

    • Receive information related to tourism services

    4. Customer Responsibilities

    When accessing and using the website, customers agree to:

    • Provide accurate and truthful personal information when required.

    • Not use the website for illegal purposes or activities that violate Vietnamese laws.

    • Not interfere with the operation of the website or damage the company’s systems.

    • Respect the intellectual property rights of all content displayed on the website.

    Customers are fully responsible for any information they provide.

    5. Order and Transaction Process

    The transaction process on the website generally includes the following steps:

    1. Customers access the website to view products or services.

    2. Customers contact the company via hotline, email, or online forms to request services.

    3. The company provides consultation, quotation, and service details.

    4. Customers confirm the service request.

    5. Both parties proceed with the service agreement and payment according to the agreed terms.

    6. Payment Policy

    Payment methods will be agreed upon between the company and the customer depending on the specific service. Payment may include:

    • Bank transfer

    • Cash payment

    • Other payment methods agreed upon by both parties

    Detailed payment terms will be confirmed during the service transaction process.

    7. Privacy and Information Security

    Travelshop Asia Co., Ltd. is committed to protecting customer information. Any personal information collected from customers will only be used for the following purposes:

    • Providing services

    • Customer support

    • Improving service quality

    • Internal management and legal compliance

    Customer information will not be disclosed to third parties unless required by law or with customer consent.

    8. Intellectual Property Rights

    All content on the website, including text, images, logos, and designs, belongs to Travelshop Asia Co., Ltd. or authorized partners.

    Any copying, reproduction, distribution, or use of the content without written permission from the company is strictly prohibited.

    9. Limitation of Liability

    Travelshop Asia Co., Ltd. strives to ensure the accuracy of information on the website. However, the company does not guarantee that all information will always be completely accurate or up-to-date.

    The company shall not be liable for any damages arising from:

    • Incorrect information provided by customers

    • External factors beyond the company’s control

    • Technical issues related to internet connections

    10. Changes to Terms and Conditions

    Travelshop Asia Co., Ltd. reserves the right to update or modify these terms and conditions at any time to comply with legal regulations or operational requirements.

    Any updates will be published on the website and will take effect immediately after being posted.

    11. Contact Information

    For any questions regarding these terms and conditions, customers may contact:

    Travelshop Asia Co., Ltd.
    Hotline: +84 903 210 371
    Email: travelasia.contact@gmail.com
    Address: 04.11, 04th Floor, Block A, 36 Mai Chi Tho, An Phu Ward, Thu Duc City, Ho Chi Minh City, Vietnam